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The offline capability of the guidebooks is another plus, as is the app’s messaging service. In summary, Touch Stay creates useful, practical digital guidebooks that share key information with guests including recommendations for local attractions. The ones that don’t are usually the ones that end up asking me 20 questions.” “Not all of my guests use it, but the ones that do give it high compliments. Meanwhile, another property manager told us: In addition the communication features are highlighted as another Touch Stay success, meaning you can deal with guest issues quickly, and save time. The design of Touch Stay is also praised for being simple to use and is clearly a hit with guests, as noted here. There’s so much information you can provide, including live links to restaurants and businesses that rent bicycles and book tee times.”Īs we can see, managers really like Touch Stay digital guidebooks as they can provide guests with all the information they need about the property and local area. I like how our guests can just use the home screen of Touch Stay and click on the button to either call us directly or email us. Here’s what one property manager told us about her experience with Touch Stay: Unfortunately, unless you already use OwnerRez or BookingSync, you’ll find that Touch Stay cannot fully integrate with your PMS.
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Touch Stay undoubtedly offers guests a great digital guidebook service but you may be wondering if the software will integrate fully with your existing property management system. A direct line to their hosts prevents communication issues and also means that owners can quickly attend to any questions their guests have, all within the app. Guests also enjoy the integrated SMS and email feature offered by Touch Stay.
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Because Touch Stay is a progressive web app (PWA), guests get the usability of an app without having to download anything to their digital devices. Touch Stay is designed to be user-friendly, meaning that all your guests can quickly access the information they need, resulting in a more positive rental experience. Recommend guests the local spots that you know and love, increasing the likelihood of repeat bookings at your property.
A digital guest welcome book can ensure that guests experience the very best that the local area has to offer. Guests love receiving insider tips from knowledgeable hosts. Source: What guests like most about Touch Stay Local recommendations This table shows the price range, as of July 2022: Touch Stay prices vary depending on the number of properties you have and whether you pay the monthly or annual fee.
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Touch Stay provides guests with multiple language options, as well as having full offline capability and a pdf print option, offering guests great accessibility to key info. Recommend unmissable local attractions and guide your guests to the area’s best-kept local secrets by using Touch Stay’s integrated Google Places feature. Guests can find other useful tips, such as the location of local amenities, shops, and services, saving you time in responding to their questions. WiFi passwords, driving directions, property access instructions, and check-in times are instantly available on the app. With Touch Stay’s guest experience software you can share key information with guests in a clear and simple way. Let's take a closer look at some here: Provide essential information Touch Stay digital guidebooks offer users a range of features that allow rental property owners to easily share key information with their guests. You can share essential details with guests, such as: You provide information about your property which guests then access through a guidebook format on their digital devices, without the need to download an app. Touch Stay specializes in creating customizable digital guidebooks for short-term vacation rentals.
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